Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing or using Matcha ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Matcha is an AI-powered companion designed for personal wellness, self-reflection, and relaxation. The Service provides conversational support, guided breathing exercises, and tools for self-discovery and emotional exploration.
Important Medical Disclaimer:
- Matcha is NOT a medical device, therapy, or healthcare service
- Matcha does NOT diagnose, treat, cure, or prevent any disease or mental health condition
- Matcha is NOT a substitute for professional medical advice, diagnosis, or treatment
- The AI companion is for entertainment, self-reflection, and personal growth purposes only
- Always seek the advice of a qualified healthcare provider with any questions regarding a medical or mental health condition
Crisis Resources: If you are experiencing a mental health crisis or having thoughts of self-harm, please contact emergency services (911), the National Suicide Prevention Lifeline (988), or go to your nearest emergency room immediately.
3. User Accounts
To use certain features of the Service, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Notifying us immediately of any unauthorized use
4. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service
- Use the Service to harm or harass others
- Reverse engineer or attempt to extract the source code
5. Subscription and Payments
Matcha offers both free and paid subscription plans. Paid subscriptions are billed in advance on a monthly or yearly basis. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period.
6. Intellectual Property
The Service and its original content, features, and functionality are owned by Matcha and are protected by international copyright, trademark, and other intellectual property laws.
7. Limitation of Liability
To the maximum extent permitted by law, Matcha shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at support@matcha.ai